Business Identity Theft Risk Management Checklist
Create and monitor a security strategy in your business plan.
Create a records retention policy and audit compliance on a regular basis.
Adopt a policy regarding the proper disposal of confidential information, whether the information is maintained electronically or in hard copy.
Perform background checks on employees and vendors, and especially on a document destruction company, if you use one (be sure to check its certifications, among other elements).
Obtain business insurance that covers any potential business identity theft losses.
Protect your business records.
Immediately contact your local and/or state law enforcement agency.
Immediately contact your bank, credit card providers, and other creditors notifying them that you may be a business identity theft victim and ask if there are any recent or unusual charges or orders.
Request copies of documents and emails that were used by the thieves to fraudulently open or access your accounts.
Ask about placing fraud alerts on your business’ bank and merchant accounts.
Contact the largest credit reporting agencies, noted below, and speak with their fraud departments to report the crime, view your business credit report and place alerts.Dun & Bradstreet: 1-800-234-3867Equifax 1-800-525-6285Experian 1-888-397-3742Trans Union 1-800-680-7289
If the thieves made changes to business information on file with the Secretary of State, obtain certified copies of the fraudulent filings before updating your filings. The certified copy of the fraudulent filings may be used as evidence in court.
Focus on documentation.
Keep track of contacts, including names, titles, phone numbers, and extensions of people you speak with, making sure to include the names and numbers of all law enforcement officers you contact.
Follow up all calls with a letter (with a return receipt). Also, follow up and make sure that agencies or institutions have received all the documents that they need in order to assist you.
Organize your documentation. Do not throw away files related to identity theft. Keep all notes, correspondences, emails, copies of reports, and other documents in a secure and accessible file.
Explore additional resources for assistance, such as the ones linked below.